Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Hotel

Spacious rooms, excellent water pressure and temperature, comfortable beds, and pillows. Rooftop restaurants are great, but reservation may be needed. Perfect location in downtown Playa, close to shops and restaurants. Efficient concierge and front desk service.

This hotel is centrally located, making it convenient for guests to explore the nearby restaurants and shops. One reviewer mentioned that it is within walking distance to all the local restaurants and shopping. the hotel has a beach club, allowing guests to enjoy the beach just a short walk away. The rooms are spacious and have lovely balconies with a seating area, providing a comfortable space to relax. Guests also praised the friendly and accommodating staff, who went above and beyond to ensure a pleasant stay. The hotel offers a delicious breakfast, and the stunning views from the rooftop pool add to the overall experience.

There is ongoing construction nearby that can sometimes be noisy, especially in the mornings.

Staying here was an amazing experience! The hotel's location is in the heart of the pedestrian zone and right in front of a fantastic restaurant. The staff were so friendly and accommodating, providing excellent service with 24-hour room service and bicycle rentals. The outdoor swimming pool was a delight, and I enjoyed spending hours lounging in the sun on the terrace. The hotel staff also arranged shuttle service for me.

I definitely recommend staying here, it's an amazing place!

We had an amazing stay at this stunning hotel located in the heart of Playa del Carmen. The location was perfect, right on the ocean and within walking distance of all the restaurants and shops. Our room was luxurious and had breathtaking views of the ocean. The bathroom was spacious and the amenities provided were top-notch. The service was impeccable, with the staff going above and beyond to make sure we were taken care of. The breakfast at the hotel was exceptional, and we enjoyed lounging by the pool and soaking in the beautiful panoramic view.

The noise from the nearby bars and clubs could be a bit disruptive at night.

Clean rooms, friendly staff. Convenient location near beach, shopping, and restaurants. Impressive rooftop pool. Comfy beds.

Clean rooms, great staff attitude, nice location, comfortable beds.

Nothing negative to say.

I had a wonderful stay at this luxurious hotel in the heart of the city. The location was perfect, right in the center and just steps away from the beach. The service was top-notch, with the staff treating me like royalty and providing excellent room service. The amenities were impressive, including a beautiful outdoor swimming pool, a sun terrace, and a fitness center. The room itself was stylish and comfortable, with all the amenities I needed for a relaxing stay. The hotel also offered a variety of activities, from yoga classes to snorkeling trips, ensuring that there was never a dull moment. I had a fantastic experience at this hotel and would highly recommend it to anyone looking for a luxurious and comfortable stay.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

I had an amazing stay at this hotel. The cleanliness was top-notch, with everything spotless and well-maintained. The hotel facilities were fantastic, with a beautiful rooftop pool and a beachside pool to choose from. The location was perfect, right in the heart of the party district with plenty of restaurants, shopping, and Coco Bongo nearby. Additionally, the staff were incredibly helpful and friendly, from the waiter at breakfast to Lupita at checkout.

Nothing not to love.

The service at this hotel was outstanding, with friendly and helpful staff. They had events planned and the hotel itself was beautiful. One staff member, in particular, went above and beyond to ensure a great experience, even going so far as to exchange and ship a pair of shoes for me. the location was also excellent, situated in the center of all the action with bars, clubs, and restaurants nearby. a wonderful experience.

The noise at night was a major downside, as the partying and loud music outside continued until around 4 am, making it difficult to relax and sleep. Additionally, the staff at the beach house were not as courteous as those at the hotel itself.

The rooftop at Thompson was fantastic with amazing views and a fun atmosphere. We had a great dining experience recommended by the friendly and helpful staff. The location in the heart of Playa was perfect for exploring the vibrant scene. I highly recommend this hotel.

Had a wonderful stay at Thompson! The location was perfect, just a short walk from the bus stop and right in the heart of all the action. The room was top-notch, with a lovely balcony where we spent a lot of time. The personalized service we received from Sinahi and her team was exceptional, whether it was refreshing coconut water or fantastic restaurant recommendations. The rooftop pool and dining experience at Catch was amazing, with delicious food and a stunning view. I highly recommend this hotel for its great location, top-class amenities, and warm hospitality.

The staff at this hotel were incredibly friendly and accommodating. They went above and beyond to make my stay enjoyable. the rooftop pool and restaurants were beautifully designed and provided stunning views. the location was also great, with many restaurants and shops within walking distance.

the noise from construction was quite disruptive.

Incredibly helpful and polite staff. Convenient location with access to a variety of amenities. Spacious and beautifully designed rooms. Great rooftop pool and restaurants. Friendly and accommodating service. Short walk to the beach and main strip. Enjoyable amenities at the sister hotel. Thoughtful personal touches, like birthday surprises.

Nothing to fault.